INCLUSIONS

EXCLUSION

CANCELLATION POLICY

A cancellation charge of 50% of the tour cost will be applicable for the passengers cancelling before 15 days of departure and 100 % of the tour cost will be levied as the cancellation charge within 6 days prior to the departure. Cancellation charges will be applicable as per the cancellation policies of airlines, hotels and transport operators.

NOTE:

Advance payment will be Rs.25,000 only and balance amount should be settled before 20 days of departure. The advance amount will not be refunded under any circumstances. Rates are valid for Indian citizens only. Visa granting is the sole discretion of the Consulate and our role is to assist you in submission of visa and guide you with the formalities. We will not be having any responsibility if the visa gets rejected or delayed and in that case the visa fees and other expenses like advance for hotel booking, Insurance and ticket charges are not refundable. Benny’s Royal Tours will not be liable, in case if any passenger with granted visa, is denied to travel by the Emigration Authorities by the respective countries. In that case all the damages should be borne by the passenger. The rate is calculated in such a way that 20 people are travelling in one vehicle and if the number of people will decrease, the rates also will be different. The rates are based on current ROE USD 1 = INR 84 and the rate of exchange prevailing on the day of payment will be applicable to the package. For single passenger travelling in the trip have to share a room either on twin or triple sharing basis with others depending on the booking. If we do not have another single passenger to share the room single supplement charge will be chargeable. Any up gradation of room category will be extra. Tour tariff is based on departure from Cochin, unless specifically mentioned. Tourists also can board from other places other than Cochin for their interest, then the rates also will be different. Any private transfers taken to move from one place to another in different vehicle and any add-on sightseeing/ sightseeing done twice /activities along with transfers other than mentioned in the tour itinerary will also be extra. Standard Check in hotels 1400 hrs. And check out timings are 1200 hrs. Which may vary as per local rules. Please be reminded that all special requests like early check-in, smoking, non-smoking, views, floors, king, twin, adjoining and/or interconnecting rooms are strictly subject to availability upon arrival and cannot be guaranteed prior. For meal plans, menu will be on fixed plan/ buffet basis and not on A-la-Carte basis. MAP and AP Meal plans do not include Evening snacks and cold drinks / liquor, Soups or Deserts. For order on A-la-Carte basis, guests are requested to make direct payment for additional items. For early morning check out breakfast may be limited to simple bread and butter / jam with tea/ coffee/ juice. Consumption and serving of alcohol in hotels / rooms is subject to hotel's rules and regulations. Benny’s Royal Tours Pvt Ltd reserves the right to postpone or cancel any of the tours advertised, without assigning any reason. In this case, amount paid by the passengers will be refunded in full and no compensation claim will be entertained. Due to certain unavoidable circumstances, the company reserves the right to change / modify / vary and alter the tour itinerary. In such changes, compensations or claim for refund by the passengers will not be entertained by the company for limitation and also for the non-availability of certain services with entry tickets, restaurants, sightseeing etc. even though it included in the tour itinerary. Unused services for transfers, tours & hotel accommodation are not refundable at any circumstances. The tariff of the tour is calculated as per the prevailing rates at the time of quoting it and the Company reserves the right to change the tariff in special event /modification / alteration / change / variation in the said rates before the date of departure. Company takes care to select hotels and book the same on behalf of tourists at convenient locations subject to availability. In case of non-availability of rooms in same hotel, company has the right to split the accommodation in different hotels. Air-conditioning, central heating and other facilities are provided by the hotels depending upon various factors including weather / climatic conditions, local systems, tour type, etc. as a Travel House / the Tour Operator, the company does not have any control over hotels, transport or any other facilities, provided by the third parties. The company is not responsible for the delays or deficiencies in the services provided by outside agencies. Also please note that the company does not have any control on schedules of opening and closing timings of the tourist attractions. If any cost arising due to natural calamities like, landslides, road blockage, political disturbances, etc. Any extra expenses incurred for changing the route due to any unforeseen circumstances, forced majeure instances, natural calamities, political disturbances, and flight or train delays, strikes etc.to be borne by the client. Any damage caused to the hotel rooms or vehicle during your travel shall be payable by the passengers and Benny’s Royal Tours Pvt Ltd will not be held responsibility for the same. Management reserves the right to claim extra cost incurred due to illness, accident, injury, death, hospitalization or any Individual unforeseen expenses like quarantine expenses and any other cause, whatsoever, and all such losses or expenses must be borne by the passengers. Any amendments, cancellation after reconfirmation will be subject to cancellation / amendment charges as per the hotels and other service providers’ terms and conditions. Extra cost incurred due to illness, accident, hospitalization or any Individual unforeseen cost incurring incidence must be borne by the passenger. In the event of a dispute or indifference between the parties, the exclusive jurisdiction shall vest in the competent court/forum/tribunal in Ernakulam only. Anything not specifically mentioned in 'Tour Includes’ Column will be applicable.