T E R M S & C O N D I T I O N S
Welcome to Benny’s Royal Tours Pvt. Ltd. We're thrilled that you're considering booking your next adventure with us. Before you dive into planning your dream trip, we want to ensure that you have a clear understanding of the terms and conditions that govern our services. These terms are designed to protect both you, the traveller, and us, the travel company, and to ensure that your journey with us is as smooth and enjoyable as possible. By booking a trip with Benny’s Royal Tours, you agree to abide by the following terms and conditions. Please take a moment to read through them carefully. Your safety, satisfaction, and enjoyment are our top priorities, and we're committed to providing you with an unforgettable travel experience. Thank you for choosing Benny’s Royal Tours for your travel needs.
ALL - INCLUSIVE TOUR
The tour cost includes travel Insurance up to 70 yrs., airport taxes, all entry tickets, tips to the driver and guides, mineral water, service tax….etc. and no optional and extra tour expenses incurred.

AIRLINE AND VISA
Return Economy Airfare in Singapore Airline. Single entry Japan visa cost included. Visa granting is the sole discretion of the respective Consulates and our role is to assist you in submission of visa and guide you with the formalities. We will not be having any responsibility if the visa gets rejected or delayed and in that case the visa fees and other expenses like advance for hotel booking, Insurance and ticket charges are not refundable. The visa fee will not be refunded at any circumstances.

HOTELS & TRANSPORTATION
All hotels will be of premium 4 Stars standards. Multi Axle air-conditioned coaches in all cities for transfers and sightseeing.

Tour Escort
Professional, friendly, caring and well experienced Malayalee Tour manager will accompany the tour and the service of the local tour guides will be provided in all cities.

MEALS
Continental buffet breakfast at hotels. Lunch and Dinner will be in Japanese, Japanese and Indian buffet restaurants and you will get a chance to experience a variety of international foods.


TOUR COST DOES NOT INCLUDE
The tour cost doesn't include any own expense of personal nature like telephone charges, tips,porterage, laundry expenses, beverages, mini-barsat hotel rooms, alcoholic beverages, RT PCR Test Before boarding fromIndia and returning to India,5% TCS (Tax collected at source), Finance act 2020 has inserted a new sub-section (1G)in TCS (Tax collected at source) under section 206C of the Income Tax act, 1961 to collect Tax out of foreign remittance transactions under Liberalized Remittance Scheme as well as amount received from buyer by a seller for sale of an Overseas Tour ProgramPackage' w.e.fOctober 1, 2020.As per RBI guidelines an additional 5%TCS on invoicevalue is applicable for those passengers having PAN or 10% TCS is applicable for those passengers does not have PANand anything that not mentioned in the itinerary.

IMPORTANT NOTES

Advance payment will be Rs.50, 000 only and balance amount should be settled before 10 days of departure. The advance amount will not be refunded under any circumstances. Covid Vaccination Certificate with booster Dose Rates are mandatory documents to travel to Japan and children below 18 years should carry a PCR certificate valid 48 hours before their travel. This valid for Indian citizens only. Benny’sRoyal Tourswillnot be liable, in case if any passenger with a granted visa, is denied to travel by the Emigration Authorities by the respective countries. In that case all the damages should be borne by the passenger. The rate is calculated in such a way that 20 people are travelling in one vehicle and if the number of people will decrease, the rates also will be different. The rates are based on current ROE 1 DOLLAR = INR 82 and the rate of exchange prevailing on the day of payment will be applicable to the package. Forsingle passengertravelling in the trip have to share a room either on twin or triple sharing basis with others depending on the booking. If we do not have another single passenger to share the room single supplement charge will be chargeable. Any up gradation of room category will be extra. Tour tariff is based on departure from Cochin, unless specifically mentioned. Tourists also can board from other places other than Cochin for their interest, then the rates also will be different. Any private transfers taken to move from one place to another in different vehicle and any add-on sightseeing/ sightseeing done twice /activities along with transfers other than mentioned in the tour itinerary will also be extra. Standard Check in hotels 1400 hrs. and check out timings are 1200 hrs., which may vary as per local rules. Please be reminded that allspecialrequestslike early check-in,smoking, non-smoking, views,floors, king,twin, adjoining and/or interconnecting rooms are strictly subject to availability upon arrival and cannot be guaranteed prior. For meal plans, menu will be on fixed plan/ buffet basis and not on A-la-Carte basis. MAP and AP Meal plans do not include Evening snacks and cold drinks / liquor, Soups or Deserts. For order on A-la-Carte basis, guests are requested to make direct payment for additional items. For early morning checkout breakfast maybe limited to simple bread and butter/jam With tea/ coffee/ juice. Consumption and serving of alcohol in hotels / rooms is subject to hotel's rules and regulations. Benny’s Royal Tours Pvt Ltd reserves the right to postpone or cancel any of the tours advertised, without assigning any reason. In this case, amount paid by the passengers will be refunded in full and no compensation claim will be entertained. Due to certain unavoidable circumstances, the company reserves the right to change / modify / vary and alter the tour itinerary. In such changes, compensation or claim for refund by the passengers will not be entertained by the company for limitation and also for the non- availability of certain services with entry tickets, restaurants, sightseeing etc. even though it is included in the tour itinerary. Unused services for transfers, tours & hotel accommodation are not refundable at any circumstances. The tariff of the tour is calculated as per the prevailing rates at the time of quoting it and the Company reserves the right to change the tariff in special event /modification / alteration / change / variation in the said rates before the date of departure. Company takes care to select hotels and book the same on behalf of tourists at convenient locations subject to availability. In case of non-availability of rooms in the same hotel, the company has the right to split the accommodation in different hotels. Air-conditioning, central heating and other facilities are provided by the hotels depending upon various factors including weather / climatic conditions, local systems, tour type, etc. as a Travel House / the Tour Operator, the company does not have any control over hotels, transport or any other facilities, provided by the third parties. The company is not responsible for the delays or deficiencies in the services provided by outside agencies. Also please note that the company does not have any control on schedules of opening and closing timings of the tourist attractions. If any cost arising due to natural calamities like, landslides, road blockage, political disturbances, etc. Anything not specifically mentioned in 'Tour Includes’ Column will be applicable. We invite you for a pleasant travel with Benny’s Royal Tours

CANCELLATION POLICY

· Above 30 days from the day of departure: No cancellation charge will be applicable. Advance payment will be carried forward for future programs, if the airline, visa payments, and other payments are not done.

· Between 25 - 30 days of departure: Cancellation charge will be applicable for used services like visa and air tickets. Air tickets and visa fees are non-refundable under any circumstances.

· Between 20 - 25 days: charges 50% of the total tour cost.

· Between 15 - 20 days: charges 75% of the total tour cost.

· Less than 15 days: Charges 100% of total tour cost

Thank you for taking the time to review our travel terms and conditions. We understand that these guidelines may seem extensive, but they are essential to ensuring a smooth and enjoyable travel experience for you and all our customers. Please read these terms and conditions carefully before booking your trip. By booking with us, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. At Benny’s Royal Tours, we are committed to providing exceptional service and assisting you every step of the way. Once again, thank you for choosing Benny’s Royal Tours and we look forward to welcoming you on board and creating unforgettable memories together.

Safe travels!

Benny’s Royal Tours