TERMS AND CONDITIONS
By booking a trip with Benny’s Royal Tours, you agree to the following terms and conditions designed to protect both the traveler and the company. These terms ensure a smooth and enjoyable travel experience. Please read them carefully, as booking with us implies your acceptance of these terms.

ALL INCLUSIVE TOUR
The tour cost includes all entrances fees, 1 bottle of 500ml Mineral water/pp per day
Included.

AIRLINE & VISA
Return Economy class flight ticket in Kenyan Airways. Package includes single entry
Kenyan and Tanzanian Visas. The decision of the respective consulates will be the final
and we will not be responsible for any denial of your visa from any of the consulates. The
visa fees and other expenses will not be refunded at any circumstances.

TOUR ESCORT
Service of professional, friendly, caring and efficient Malayali Tour Manager from Benny‘s
Royal Tours throughout the tour.

HOTELS & TRANSFERS AND SIGHTSEEING
Accommodation at remarkable 4-star Lodges & hotels in all cities. All transfers and sightseeing in 4 x 4 Safari Land Cruisers

MEALS
Breakfast, dinner will be provided mainly at Lodges and hotels and lunch in local and
Indian restaurants.

TOUR COST DOES NOT INCLUDE

The tour cost doesn‘t include any own expense of personal nature like telephone charges,
tips, porterage, laundry expenses, beverages, mini-bars at hotel rooms, alcoholic beverages, RTPCR Test before boarding from India and returning to India, expenses of snow activities, 5% TCS (Tax collected at source), Finance act 2020 has inserted a new sub-section (1G) in TCS (Tax collected at source) under section 206C of the Income Tax act, 1961 to collect Tax out of foreign remittance transactions under Liberalized Remittance Scheme as well as amount received from buyer by a seller for sale of an‗Overseas Tour Program Package‘ w.e.f October 1, 2020. As per RBI guidelines anadditional 5% TCS on invoice value is applicable for those passengers having PAN or 10%TCS is applicable for those passengers does not have PAN and anything that not mentioned in the itinerary.

CANCELLATION POLICY
A cancellation charge of 50% of the tour cost will be applicable for the passengers
cancelling before 15 days of departure and 100 % of the tour cost will be levied as the
cancellation charge within 14 days prior to the departure. Cancellation charges will be
applicable as per the cancellation policies of airlines, hotels and transport operators.
Period of Cancellation Cancellation Charges
15 Days before departure 50% of the Tour Cost
Within 14 days prior to departure 100 % of the Tour Cost

NOTE:

Advance payment will be Rs.50,000 only and balance amount should be settled before 10

days of departure. The advance amount will not be refunded under any circumstances.

Rates are valid for Indian citizens only. Visa granting is the sole discretion of the

respective Consulates and our role is to assist you in submission of visa and guide you

with the formalities. We will not be having any responsibility if the visa gets rejected or

delayed and in that case the visa fees and other expenses like advance for hotel booking,

Insurance and ticket charges are not refundable. Benny‘s Royal Tours will not be liable, in

case if any passenger with granted visa, is denied to travel by the Emigration Authorities

to the respective countries. In that case all the damages should be borne by the

passenger itself. The rate is calculated in such a way that 20 people are travelling in one

vehicle and if the number of people will decrease, the rates also will vary. The rates are

based on current ROE Dollar 1 = INR 82 and the rate of exchange prevailing on the day of

payment will be applicable to the package. For single passenger travelling in the trip have

to share a room either on twin or triple sharing basis with others depending on the

booking. If we do not have another single passenger to share the room single supplement

charge will be chargeable. Any up gradation of room category will be on extra cost. Tour

tariff is based on departure from Cochin, unless specifically mentioned. Tourists also can

board from other places other than Cochin as per their interest, then the rates also will be

vary. Any private transfers taken to move from one place to another in different vehicle

and any add-on sightseeing/ sightseeing done twice /activities along with transfers other

than mentioned in the tour itinerary will also be extra. Standard Check in hotels 1400 hrs.

and check out timings are 1200 hrs. which may vary as per local rules. Please be

reminded that all special requests like early check-in, smoking, non-smoking, views,

floors, king, twin, adjoining and/or interconnecting rooms are strictly subject to

availability upon arrival and cannot be guaranteed prior. For meal plans, menu will be on

fixed plan/ buffet basis and not on A-la-Carte basis. MAP and AP Meal plans do not include

Evening snacks and cold drinks / liquor, Soups or Deserts. For order on A-la-Carte basis,

guests are requested to make direct payment for additional items. For early morning

check out breakfast may be limited to simple bread and butter / jam with tea/ coffee/

juice. Consumption and serving of alcohol in hotels / rooms is subject to hotel's rules and

regulations. Benny‘s Royal Tours Pvt Ltd reserves the right to postpone or cancel any of

the tours advertised, without assigning any reason. In this case, amount paid by the

passengers will be refunded in full and no compensation claim will be entertained. Due to

certain unavoidable circumstances, the company reserves the right to change / modify /

vary and alter the tour itinerary. In such changes, compensations or claim for refund by

The passengers will not be entertained by the company for limitation and also for the nonavailability of certain services with entry tickets, restaurants, sightseeing etc. even though

it included in the tour itinerary. Unused services for transfers, tours & hotel

accommodation are not refundable at any circumstances. The tariff of the tour is

calculated as per the prevailing rates at the time of quoting it and the Company reserves

the right to change the tariff in special event /modification / alteration / change /

variation in the said rates before the date of departure. Company takes care to select

hotels and book the same on behalf of tourists at convenient locations subject to

availability. In case of non-availability of rooms in same hotel, company has the right to

split the accommodation in different hotels. Air-conditioning, central heating and other

facilities are provided by the hotels depending upon various factors including weather /

climatic conditions, local systems, tour type, etc. as a Travel House / the Tour Operator,

the company does not have any control over hotels, transport or any other facilities,

provided by the third parties. The company is not responsible for the delays or

deficiencies in the services provided by outside agencies. Also please note that the

company does not have any control on schedules of opening and closing timings of the

tourist attractions. If any cost arising due to natural calamities like, landslides, road

blockage, political disturbances, etc. Any extra expenses incurred for changing the route

due to any unforeseen circumstances, forced majeure instances, natural calamities,

political disturbances, flight or train delays, strikes etc.to be borne by the client. Any

damage caused to the hotel rooms or vehicle during your travel shall be payable by the

passengers and Benny‘s Royal Tours Pvt Ltd will not be held responsibility for the same.

Management reserves the right to claim extra cost incurred due to illness, accident,

injury, death, hospitalization or any Individual unforeseen expenses like quarantine

expenses and any other cause, whatsoever, and all such losses or expenses must be

borne by the passengers. Any amendments, cancellation after reconfirmation will be

subject to cancellation / amendment charges as per the hotels and other service

providers‘ terms and conditions. Extra cost incurred due to illness, accident,

hospitalization or any Individual unforeseen cost incurring incidence must be borne by the

passenger. In the event of a dispute or indifference between the parties, the exclusive

jurisdiction shall vest in the competent court/forum/tribunal in Ernakulam only. Anything

not specifically mentioned in 'Tour Includes‘ Column will be applicable.

We invite you for a pleasant travel with Benny’s Royal Tours